Support Center

Welcome to the TeachMeAI Support Center. Find answers to common questions below, or contact our team directly.

Account & Login

How do I reset my password?

Currently, password resets are handled manually. Email support@teachmeai.online with your account email and we'll help you regain access.

Can I change my email address?

Email changes require manual review. Contact support with your current and desired email addresses.

Subscriptions

How do I cancel my subscription?

You can cancel anytime by emailing support@teachmeai.online with your account email. Cancellations take effect at the end of your current billing period.

Will I be charged again after cancelling?

No. Once cancelled, you won't be charged again. You'll keep access until your current period ends.

What if I want a refund?

See our Refund Policy for full details. Initial purchases are eligible for a 30-day money-back guarantee.

Courses & Content

How do I access my courses?

After purchasing, log in and go to your Dashboard. All courses are immediately available.

Do I need any special software?

No. All you need is a web browser and an internet connection. Some lessons reference AI tools like ChatGPT or Claude — we'll guide you through setting them up.

Can I download lessons?

Lessons are accessed through our platform to ensure you always get the latest content. Downloadable resources are available with the 4-week and 12-week plans.

Technical Issues

I'm experiencing a bug or error

Please email support@teachmeai.online with a description of the issue, your browser, and a screenshot if possible. We'll investigate quickly.

Still Need Help?

Contact our support team directly at support@teachmeai.online. We typically respond within 24 hours.