Support Center

Welcome to the TeachMeAI Support Center. Find answers to common questions below, or contact our team directly.

Account & Login

How do I reset my password?

Contact us through the contact pageand we'll help you regain access.

Can I change my email address?

Email changes require manual review. Use the contact page with your current and desired email addresses.

Subscriptions & Refunds

How do I request a refund?

Log in and go to Account Settings. Submit the “Request Refund” form — initial purchases are eligible for a 30-day money-back guarantee. See our Refund Policy for details.

How do I cancel my subscription?

From your Account Settings page, submit a refund / cancellation request. Cancellations take effect at the end of your current billing period.

Will I be charged again after cancelling?

No. Once cancelled, you won't be charged again. You'll keep access until your current period ends.

Courses & Content

How do I access my courses?

After purchasing, log in and go to your Dashboard. All courses are immediately available.

Do I need any special software?

No. All you need is a web browser and an internet connection. Some lessons reference AI tools like ChatGPT or Claude — we'll guide you through setting them up.

Can I download lessons?

Lessons are accessed through our platform to ensure you always get the latest content. Downloadable resources are available with the Pro and Mastery plans.

Technical Issues

I'm experiencing a bug or error

Reach out through the contact pagewith a description of the issue, your browser, and a screenshot if possible. We'll investigate quickly.

Still Need Help?

Use the contact page to reach us directly. We typically respond within 24 hours.